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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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My Sony hand piece will not let me into Netflix, The make is

Customer Question

My Sony hand piece will not let me into Netflix
JA: What's the make/model of your device? How old is it?
Customer: The make is by Sony, which I received when I connected on Netflix It is about two years old its # is BD RMT-B126A
JA: How long has this been going on? What troubleshooting have you tried?
Customer: This just started yesterday as I was trying to get into BluRay to play a CD. The last thing I used it for was to watch a movie on Netflix.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I called Netflix and they referred me to you eventually. My television is a Vizio, however the Sony devise will not let me into Blue Ray or Netflix
Submitted: 10 months ago.
Category: Consumer Electronics
Expert:  Aric replied 10 months ago.

Hello, Can you tell me exactly what happens when you press the Netflix button on the Sony remote - what do you see on your screen please?