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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
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I have a KX-TGC220 phone. We can phone out but friends can't

Customer Question

I have a KX-TGC220 phone. We can phone out but friends can't phone us. What's wrong Have we blocked something?.
JA: How old is the phone?
Customer: 6 months.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Only since we had NBN connected. Haven
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Haven't tried any troubleshooting as we don't know what to do and the instruction manual is not simple to understand
Submitted: 8 months ago.
Category: Consumer Electronics
Expert:  Nathan replied 8 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 8 months ago.

Are you receiving ANY calls at all? Do the phones ring when someone calls, even once?