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Cer computer, nothing happens. I have tried installing and

Customer Question
hI jOHN, JA: What's the make/model...
hI jOHN,
JA: What's the make/model of your device? How old is it?
Customer: cer computer, nothing happens. I have tried installing and updating all my drivers but still nothing works. Can you help?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Jeez, ever since I bought the computer a couple of years agp
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Not that I can think of. I love this computer with this exception and that I can't tell when the Caps are on.
Submitted: 1 year ago.Category: Consumer Electronics
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Customer reply replied 1 year ago
Acer Aspire /M - 2 or 3 years old. Running Windows 7. All trouble shooting available for trying to define the problem. It is that I don't have an updated USB Driver. So, I updated it. Still nothing works. When I put the chip in, nothing pops up on the screen to let me know it has been installed.
Answered in 4 hours by:
11/8/2016
Electronics Technician: Pete, Electronic Engineer replied 1 year ago
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 19,005
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 1 year ago

Does this problem happen with all USB devices or just some?

When you connect a USB device and go to Computer, does it show there as an external device?

Let me know if you would like remote assistance to troubleshoot this.

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Pete
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 19,005
19,005 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

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