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Rusty, Customer Service
Category: Consumer Electronics
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Experience:  Over 20 years electronics experience. How may I help you today?
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I just plugged in my canon p23-Dhv g calculator after not

Customer Question

I just plugged in my canon p23-Dhv g calculator after not using it for a while. It appears to be dead. Why would that be?
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: No it has not. I just bought it during the past 6 months.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just started happening. I have tried different plug in on the house. Twiqued a couple of buttons.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No. I just think it might be time to junk this one and buy a new one; and it will not be a canon.
Submitted: 8 months ago.
Category: Consumer Electronics
Expert:  Rusty replied 8 months ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty replied 8 months ago.

The first thing to do is use a ball point pen to push the reset button on the bottom of the calculator.

The other thing that could be bad is the power supply. Those have the capacitors that leak over time. You can take it to any electronics repair shop and have it tested for free. If it's bad, replace it, and tell me what you find.

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