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Rusty, Customer Service
Category: Consumer Electronics
Satisfied Customers: 5888
Experience:  Over 20 years electronics experience. How may I help you today?
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We are trying to reset the code and it didnt work, i do have

Customer Question

hello, we are trying to reset the code and it didnt work
JA: Just to clarify, have you double-checked the code? And what is the exact make and model of your machine?
Customer: i do have a serial number if that helps
JA: How long has this been going on? What troubleshooting have you tried?
Customer: x10saf0982002805, we tried reseting the code but once we locked the safe we cant open it, the light doesnt blink as we enter the digits
JA: Anything else you want the electronics expert to know before I connect you?
Customer: before closing the safe we didnt put a battery cover back on
Submitted: 8 months ago.
Category: Consumer Electronics
Customer: replied 8 months ago.
how soon can we cancel the free trial
Customer: replied 8 months ago.
can i have a reference number for $5 charge that we submitted for this
Customer: replied 8 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Rusty replied 8 months ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty replied 8 months ago.

I will send you to customer service, it sounds like you're having trouble with billing.