Electronics Repair Questions? Ask an Electronics Technician
Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, how is the computer able to access the internet; a modem-router, WiFi, dongle?
And who is your ISP (Internet Service Provider)?
Yes on the phone call soon as the system has cleared the failure status.
Have you tried using another browser; Google Chrome and/or Mozilla Firefox ?