How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
Experience:  I am here to help you!
Type Your Consumer Electronics Question Here...
John is online now
A new question is answered every 9 seconds

On a Sony T.V, model W650D, how do you turn off the script?

Customer Question

On a Sony T.V, model W650D, how do you turn off the script?
JA: What's the make/model of your device? How old is it?
Customer: Sony X-reality, Wifi 40 Diagonal W650D - 2 weeks old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: For the past week-I have pressed every button on the remote trying to erase it. I have read all the accompanying literature and tried to find something relevant on the settings channel.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No!
Submitted: 8 months ago.
Category: Consumer Electronics
Expert:  Jack replied 8 months ago.

Hi , I`m Jack and I will be helping you today
Please note that I am an independent tech. that depends on your positive rating to get paid by this website and I have no control over the phone (or other) offers , they are sent by the website ,not by me but let me know if you`d rather do this on the phone.
That being said , a few questions coming up and by the way , pearl that greeted you is a computer so never mind the odd questions and suggestions

Can you explain what you mean about that script ??

What do you see on the screen ?

Expert:  Jack replied 8 months ago.

Also , could you please give me the full model number , like for example KDL48W650D , KDL55W650D etc. ?

Expert:  Jack replied 8 months ago.

Never mind the model number for now , does this tv have a button called HOME or MENU on the back or side of the tv ?

Related Consumer Electronics Questions