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Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 11045
Experience:  8+ years of professional experience
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Would like to get my seiko britannica redone, it is an N681

Customer Question

would like to get my seiko britannica redone
JA: What's the make/model of your device? How old is it?
Customer: it is an N681 or maybe a S11 probably 10 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: some of the letter buttons don't work or are very slow the up and down arrows don't work over a year just keeps getting worse
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No I think the contacts are worn out
Submitted: 10 months ago.
Category: Consumer Electronics
Expert:  Russell H. replied 10 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

I think that you might have to contact the Seiko Service Center for the US, at

Seiko Corporation of America - Service Center


Mahwah, NJ 07430, U.S.A.

Phone(###) ###-####/p>

Fax(###) ###-####/p>


and this is the Service Center's form, and information on sending in a Seiko watch. (Note: call them first, I advise. To make sure they service this Britannica device, which is not a watch.)

(If they cannot help you, please let me know where / what state you are located in, and I will seek a non-Seiko shop in your region that might be able to help you.)

If this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.