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Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 36573
Experience:  Over 20 years fixing Electronically devices
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Little pinkish light on {never before] overright side of

Customer Question

little pinkish light on {never before] overright side of keyboard with a #1over it next to warning and another icon I can,t identify It reads to reduce injuryread safety and comfort guide provided with product! Help!
JA: What's the make/model of your device? How old is it?
Customer: Samsung sync Masters228150 5 years old maybe a little older!
JA: How long has this been going on? What troubleshooting have you tried?
Customer: first time ever saw a light there Don,t know what to try. Hints are helpful!
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no thanks.
Submitted: 9 months ago.
Category: Consumer Electronics
Expert:  Richard replied 9 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the monitor (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the display, turn it on and tell me please if it is now operating correctly.

Let me know the results please

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