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Anthony, Technician
Category: Consumer Electronics
Satisfied Customers: 14661
Experience:  20+ years in trade TV and Electronics
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How do I Upgrade and get rid of the annoying Screen

Customer Question

How do I Upgrade and get rid of the annoying Screen reminder
JA: What's the make/model of your device? How old is it?
Customer: 1 year old Sony Bravia
JA: How long has this been going on? What troubleshooting have you tried?
Customer: XBR-75X850C
JA: Anything else you want the electronics expert to know before I connect you?
Customer: My expensive remote can't get me to "settings" to upgrade.
Submitted: 8 months ago.
Category: Consumer Electronics
Expert:  Anthony replied 8 months ago.



If you see any messages particular ones for a phone call they are not from me but the site, I do not use the phone call facility myself only this texting method which I consider the best way, if however you want to use the phone call option this will go to a board for another tech to take up, if a tech considers this viable by phone he will ring you, otherwise if you do not want it please ignore it thanks.

Sorry you are having problems here,

Can you please let me know exactly what the screen reminder is like or what does it say?is there a message?


Customer: replied 8 months ago.
Lower right Screen window stating "TV due for update and will take 30 min."
Customer: replied 8 months ago.
How long does this take?
Expert:  Anthony replied 8 months ago.

I am sorry by the time you replied (42 mins later ) I had signed off

That banner means the set is awaiting a firmware upgrade, have you checked to make sure the set is set to "auto firmware\software updates" in the settings menu?these updates need to be performed by the set you cant ignore them, let me know , if you do not understand please say I will clarify