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My fitbit Charge HR has not synched since 6:30 last night. I

Customer Question
have tried your suggestions for...
my fitbit Charge HR has not synched since 6:30 last night. I have tried your suggestions for the last three hours and still will not synch. I also receive the message that it can not find the tracker. What can you do to help me?
Submitted: 1 year ago.Category: Consumer Electronics
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Answered in 7 hours by:
10/23/2016
Electronics Technician: Pete, Electronic Engineer replied 1 year ago
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 19,005
Experience: Over 16 years of experience installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 1 year ago

If your Fitbit won’t sync, do the following:

  • Check whether it is syncing with any other iOS/Android/Windows Phone device.
  • Turn your Bluetooth On and then OFF.
  • Force quit the Fitbit tracker app, then open it.
  • Restart your iOS device and then open the Fitbit app.
  • Restart your Fitbit device.

Let me know if that works?

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Your satisfaction is my priority;
Kindly take a moment to rate my service 5 stars at the top of your question page so I am rewarded for my time; tips appreciated :)
You can always reply back at any time if you need any further assistance at all.
Pete.
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