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Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 17367
Experience:  Over 16 years of experience installing and repairing electronics.
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My fitbit Charge HR has not synched since 6:30 last night. I

Customer Question

my fitbit Charge HR has not synched since 6:30 last night. I have tried your suggestions for the last three hours and still will not synch. I also receive the message that it can not find the tracker. What can you do to help me?
Submitted: 9 months ago.
Category: Consumer Electronics
Expert:  Pete replied 9 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 9 months ago.

If your Fitbit won’t sync, do the following:

  • Check whether it is syncing with any other iOS/Android/Windows Phone device.
  • Turn your Bluetooth On and then OFF.
  • Force quit the Fitbit tracker app, then open it.
  • Restart your iOS device and then open the Fitbit app.
  • Restart your Fitbit device.

Let me know if that works?

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