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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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I have the vivofit 2 and the heart rate icon never shows up,

Customer Question

I have the vivofit 2 and the heart rate icon never shows up
JA: What's the make/model of your GPS unit? How old is it?
Customer: new vivofit 2
JA: What happened right before this popped up?
Customer: what?
JA: What troubleshooting have you tried?
Customer: I'm on the web site owner's manual
JA: Anything else you want the GPS expert to know before I connect you?
Customer: when I scroll through the icons the heart rate icon is the only one that doesn't show up
Submitted: 11 months ago.
Category: Consumer Electronics
Expert:  Pete replied 11 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 11 months ago.

Do you have a heart rate monitor attached to your chest?

Is the heart rate monitor and the Vivofit device paired?