How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
Experience:  I am here to help you!
Type Your Consumer Electronics Question Here...
John is online now
A new question is answered every 9 seconds

I am having problems with my xfinity account. I cannot open

Customer Question

I am having problems with my xfinity account. I cannot open my e-mail page. Can I download a new copy of the xfinity program? If so, how. Brendan
Submitted: 12 months ago.
Category: Consumer Electronics
Expert:  GeekGal replied 12 months ago.

Hi there Brendan. My name is Alison. I am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this.

In order to provide the best possible help, I will need to know what operating system you have on your computer. If you're not sure, please click this link and tell me what you see: . If you have a MAC, from the Apple menu, choose About This Mac. Your version of OS X appears directly below “OS X”.

Can you also tell me what browser (Internet Explorer, Firefox, Chrome) you are using to try to access the infinity email page?