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I removed the dvd from the THE TRAY wont go back in

Customer Question

i removed the dvd from the THE TRAY wont go back in
Submitted: 11 months ago.
Category: Consumer Electronics
Customer: replied 11 months ago.
I REMOVED THE DVD AND THE VHS BUT THE TRAY WONT GO BACK IN.
Expert:  Russell H. replied 11 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Try pushing the tray very gently inward. That should cause the mechanism to start retracting the tray again.

Or push the Eject button for the Tray, once, again. That should do the same thing.