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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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My SentrySafe won't open. Model #BM859911*. It said "Low

Customer Question

My SentrySafe won't open. Model #BM859911*. It said "Low Battery" but before I could purchase batteries, it "died". Now I can't find where new batteries should be inserted. The safe is bolted to the floor. Please help!
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Submitted: 11 months ago.
Category: Consumer Electronics
Expert:  Nathan replied 11 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 11 months ago.

Hi Gail,

that model doesn't look quite right, could you recheck?
Or if you can't find it can you tell me if the area around the keypad is round, or if it is square/rectangular?