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My hp photosmart C5180 printer prints only in color

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my hp photosmart C5180 printer...
my hp photosmart C5180 printer prints only in green color
Submitted: 1 year ago.Category: Consumer Electronics
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Answered in 10 minutes by:
10/10/2016
Electronics Technician: Md. Sadique, Engineer replied 1 year ago
Md. Sadique
Md. Sadique, Engineer
Category: Consumer Electronics
Satisfied Customers: 3,407
Experience: Diploma in applied electronics and instrumentation with 7 yrs + hands on experience in Consumer Electronics equipments and Circuitry
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Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Md. Sadique, Engineer replied 1 year ago

It is a problem with the printhead. The printhead is the part of the printer which puts ink onto the paper from the cartridges.

As of first step we need to perform a printhead cleaning.

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Electronics Technician: Md. Sadique, Engineer replied 1 year ago

Please let me know when you are ready.

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