Electronics Repair Questions? Ask an Electronics Technician
Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.
It is a problem with the printhead. The printhead is the part of the printer which puts ink onto the paper from the cartridges.
As of first step we need to perform a printhead cleaning.
Please let me know when you are ready.