How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
Experience:  I am here to help you!
23822421
Type Your Consumer Electronics Question Here...
John is online now
A new question is answered every 9 seconds

Need the password hp envy 4520, I need the password

Customer Question

need the password ***** envy 4520
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: I need the password *****
JA: How long has this been going on? What troubleshooting have you tried?
Customer: well it the 1 thing stop me from connect it up to mycompaq presario
JA: Anything else you want the electronics expert to know before I connect you?
Customer: is the a password
Submitted: 9 months ago.
Category: Consumer Electronics
Expert:  Richard replied 9 months ago.

Hi there and welcome

This is the password ***** your wireless network

Do you have a windows computer already connected as we can get the password ***** this.

I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.

Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.

I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.

Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.

If you want remote click get extra help. If not simply reply to me.

Thanks,

Richard