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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
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Door open sign when door closed. apparently something broke.

Customer Question

door open sign when door closed. apparently something broke. hp psc 1300 series all-in-one model#q3500a serial s/nMY39CBF0JZ.
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: Q3500A
JA: How long has this been going on? What troubleshooting have you tried?
Customer: REMOVED PAPER JAM ANDSTOPPED WORKING
JA: Anything else you want the electronics expert to know before I connect you?
Customer: IS IT WORTH FIXING AND WHAT MODEL SHOULD GIVE SIMIALER SERVICE
Submitted: 9 months ago.
Category: Consumer Electronics
Expert:  Pete replied 9 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 9 months ago.

What happens if you press down firmly on the door? Does the door open sign go out?