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I purchased Bluetooth cordless phone but only wanted to use…

Customer Question
I purchased Bluetooth cordless...

I purchased Bluetooth cordless phone but only wanted to use as regular landline phone. Having many problems with this. Do you have a telephone support number I could call to speak with someone as I am not very savvy with electronics. HELP!!!

Technician's Assistant: How old is the phone?

Bought July 27 2016 and just moved shortly after

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I tried everything they said in your book and I checked all my phone lines with my bell landline phone and it works fine. When I use your phone I get lots of static on the line and then the screen goes blank sometimes

Technician's Assistant: Anything else you want the electronics expert to know before I connect you?

I am not trying to connect any cell phones. iam disabled and have always used a cordless Panasonic phone with the regular Panasonic headset

Submitted: 1 year ago.Category: Consumer Electronics
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Answered in 6 minutes by:
10/1/2016
Electronics Technician: Russell H., Service Tech replied 1 year ago
Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 12,749
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

For me to give you a good support number for the phone in question, I will need to know, please, what maker name, and what model #, it is. Let me know. Thanks.

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Customer reply replied 1 year ago
Panasonic KX-TGE263C S/N 6ACXD017140
Electronics Technician: Russell H., Service Tech replied 1 year ago

Thanks for the response and for providing the info I needed.

I will look that info up now... and post shortly with what results may be found quickly.

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Customer reply replied 1 year ago
I would like to cancel this whole call and membership now
Electronics Technician: Russell H., Service Tech replied 1 year ago

That's a handset-and-base-unit type cordless phone, of course.

What problem are you having with it ? (I am researching other procedures to do for any problem meanwhile.)

or: What lights/status does the phone(s) or their base unit have?

Oh... if you wish to cancel, I have no power over membership status, subscription, charges, billing, etc.

For all such concerns I must refer you to Customer Support at JustAnswer.com. They may be reached at

*****@******.***

or by phone or other means through this page:

http://ww2.justanswer.com/contact-us

Thank you for asking your question here at JustAnswer.com.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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