How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 10913
Experience:  8+ years of professional experience
Type Your Consumer Electronics Question Here...
Russell H. is online now
A new question is answered every 9 seconds

Why does my i phone 5 play music fine, but not voice dial

Customer Question

Why does my i phone 5 play music fine, but not voice dial and if I dial manually will call and connect, but they can't hear me yet I can hear them? It used t work just fine.
Submitted: 10 months ago.
Category: Consumer Electronics
Expert:  Russell H. replied 10 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

It sounds as if you might have a problem with either the microphone in the iPhone 5, or perhaps hopefully the microphone volume setting.

Go into the Volume settings, and make sure the microphone is turned up almost all the way. Try voice dialing, and calling again, and see if people can hear you when you shout, at least. If they cannot, and if voice dialing still does not work, you may well have a defective microphone in your iPhone.

Customer: replied 10 months ago.
My iPhone is fine I think the problem may be in the Pioneer DEH-X6600BS microphone. Is that possible? Or is there something I can change in the settings?
Expert:  Russell H. replied 10 months ago.

That could well be, if you are doing voice audio through the Pioneer device.

Does the iPhone work OK just as and by itself? then its microphone is not at fault.