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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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I have a safe. The key portion is working but the battery

Customer Question

My name is***** have a safe. The key portion is working but the battery compartment where I put the code is not working. I bought new batteries. Still not working. I detached the battery compartment and test electricity with my tongue. No electricity. I turn to you for help
JA: Just to clarify, have you double-checked the code? And what is the exact make and model of your machine?
Customer: I did. The electric code did not lit
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 2 weeks ago
JA: Anything else you want the electronics expert to know before I connect you?
Customer: It seems that the electric part is not functioning
Submitted: 10 months ago.
Category: Consumer Electronics
Expert:  Benjamin Larson replied 10 months ago.

Hi, I'm Benjamin. Welcome to our site. I'm reviewing your question now and I'll reply with more details ASAP.

Expert:  Benjamin Larson replied 10 months ago.

Charlemagne, can you please provide the make and model of the safe? Is this a new safe or used? Are you the original owner? Did it just stop working, or is there any more information you can provide that might help me understand what your issue is?


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