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John, Engineer and electronic enthusiast for more than 12 years.
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My Kindle will no longer let me do anything but play

Customer Question

My Kindle will no longer let me do anything but play Solitaire and read USA Today pretty much says it is too full and now it also won't allow my e -mail to come through. Please help
Submitted: 11 months ago.
Category: Consumer Electronics
Expert:  Michael replied 11 months ago.

Hi, good morning,

Im sorry to hear that.

What you will need to do is wipe everything out. It will make your Kindle like new.

It is easy to do, May have the model of your Kindle so I can send you the correct instructions for your Kindle?

Thank you

Tech Michael