Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

Consumer Electronics

I can't get my Garmin GPS to turn on, I haven't had it more

Customer Question
I can't get my Garmin...
I can't get my Garmin GPS to turn on
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: I haven't had it more than two years. It's anuvi 55 lm
JA: How long has this been going on? What troubleshooting have you tried?
Customer: don't use it. I need to go to Atlanta and it's out in my car charging I hope?
JA: Anything else you want the electronics expert to know before I connect you?
Customer: guess not?
Submitted: 1 year ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 2 minutes by:
9/24/2016
Electronics Technician: Greg A., Engineer replied 1 year ago
Greg A.
Greg A., Engineer
Category: Consumer Electronics
Satisfied Customers: 8,996
Experience: Engineer / Consultant
Verified

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) WHEN was the last time the device was used SUCCESSFULLY?

2) HOW LONG has the device been attached in the car - to charge?

Please use the REPLY box below.

Thanks

Ask Your Own Consumer Electronics Question
Customer reply replied 1 year ago
I used it last December with no problem
It's. Been in the car for about an hour.
Electronics Technician: Greg A., Engineer replied 1 year ago

OK - does your car need the Ignition turned ON - to allow the power socket(s) to supply power? (some cars require that).

If you have a BRIGHT LED INDICATOR on the plug in portion of the charger, you should be OK. So did you see that LED come ON BRIGHT?

Ask Your Own Consumer Electronics Question
Customer reply replied 1 year ago
The ignition is on, but I don't see any kind of red light.
Electronics Technician: Greg A., Engineer replied 1 year ago

OK - it would be in the adapter itself - where you plug into the power socket. You may want to look at both sides to see if that LED light is there. (some vehicle adapters do NOT have that LED).

Ask Your Own Consumer Electronics Question
Electronics Technician: Greg A., Engineer replied 1 year ago

By the way, MOST of the original vehicle power adapters look like the one shown in the following link - where the LED is actually GREEN.

https://buy.garmin.com/en-US/US/shop-by-accessories/cables/vehicle-power-cable/prod112879_010-11838-00.html#gallery-dialog

Let me know if you are NOT using the original adapter.

Ask Your Own Consumer Electronics Question
Customer reply replied 1 year ago
Mine would be green and it us the original. The light is not on.
Electronics Technician: Greg A., Engineer replied 1 year ago

OK - that means that you will want to TEST the power socket - with a different device (such as a cell phone charger, etc.) - to make sure the power socket itself is supplying power.

Also, there is a FUSE in the tip of the power adapter that may need to be checked. I have a diagram of how that is done attached. You MAY have to click the attachment NAME to view it.

Also, you CAN "charge" (but not operate) the unit when attached to a computer USB port (via USB cable) - and the computer is powered ON. It will take LONGER than the vehicle adapter, but that will tell us if the device WILL charge (or not).

Please let me know what you find.

Ask Your Own Consumer Electronics Question
Customer reply replied 1 year ago
I must go. Thanks for your help. I will continue to phone. The person I am picking up.
Electronics Technician: Greg A., Engineer replied 1 year ago

Very good.

One last thing: once connected to a "known good" (working) power source, you can expect AT LEAST 20 minutes of "charge time" - before the device will come on. Either pushing and HOLDING the power switch (for about 30 seconds) with the power connected OR disconnected will hopefully allow it to come on.

Please let me know if you have any more questions.
If this has answered your question(s), please take a moment to rate MY service level (5-star is my goal) so that I get credit for my time helping you with this question.
You should see some "stars" to do that, but please let me know if you do NOT see them (you may have to scroll UP or DOWN) or can not use them.

Thanks, ***** *****
--. .-

Ask Your Own Consumer Electronics Question
Electronics Technician: Greg A., Engineer replied 1 year ago

Hi again,

I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im)

Ask Your Own Consumer Electronics Question
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: Consumer Electronics
Satisfied Customers: 8,996
8,996 Satisfied Customers
Experience: Engineer / Consultant

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Engineer and electronic enthusiast for more than 12 years.

227 satisfied customers

I am here to help you!

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Louie

Louie

Technician

4,476 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Russell H.

Russell H.

Service Tech

4,171 satisfied customers

8+ years of professional experience

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,242 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

Greg A.

Greg A.

Engineer

8,996 satisfied customers

Engineer / Consultant

< Previous | Next >

Related Consumer Electronics Questions
How do I receive my messages again. KX=TG9344T. I haven't
I haven't tried anything and I have never needed to get them before … read more
Louie
Louie
Technician
Associate Degree
4,476 satisfied customers
I have a Pioneer cd changer - cdx-fm1287 that will not power
I have a Pioneer cd changer - cdx-fm1287 that will not power back on. I have checked voltage to the end of the plug and it has 11.8 volts on the battery wire and 11.57 on the accessory wire. The groun… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
I have a vintage Magnavox console stereo circa 1976. I need
I have a vintage Magnavox console stereo circa 1976. I need a stylus/diamond needle. Here all the numbers: Astatic Mod 165D, N83SD needle, Model (?) M560355. Can I still get these things? Is there a g… read more
Louie
Louie
Technician
Associate Degree
4,476 satisfied customers
Is the resound mini microphone user guide compatible with
Is the resound mini microphone user guide compatible with Phonak hearing aids ? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
I have a Wave Ceptor WR50M watch. I lost the instruction
I have a Wave Ceptor WR50M watch. I lost the instruction manual and don't know how to change the time from daylight to regular time. Would it be possible to get a manual or an explanation of how to se… read more
Martin
Martin
Engineer
Bachelor's Degree
1,242 satisfied customers
How do you raise the volume on the handset of a. Cordless
Cordless phone 5.8 GH2 digital gigarange about 15 years … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I had to change the batteries in my safe today and now I can
I had to change the batteries in my safe today and now I can not get the combination control back in place. Also the green and white wires came loose. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,650 satisfied customers
My 20 year old 5 CD changer just quit while playing and I am
My 20 year old 5 CD changer just quit while playing and I am unable to use the Open/close function to get the CD's out … read more
Louie
Louie
Technician
Associate Degree
4,476 satisfied customers
My sterio plays DVDs ok but not CDs keeps saying no pla or
My sterio plays DVDs ok but not CDs keeps saying no pla or no disc … read more
Louie
Louie
Technician
Associate Degree
4,476 satisfied customers
Is a Nikon speedlight SB-800 flash compatible with a Nikon
is a Nikon speedlight SB-800 flash compatible with a Nikon D-7200 … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
I got disconnected and was asking about a Panasonic
I got disconnected and was asking about a Panasonic KX-TGE433B time issue. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have a jvc cd radio in my truck. a year ago i discovered
i have a jvc cd radio in my truck. a year ago i discovered it can display the song title/artist being played through bluetooth from my samsung... at least up until last night now it displays the first… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
I have an acer tablet and I would like to get it repaired.
I have an acer tablet and I would like to get it repaired … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,171 satisfied customers
By choice,my newly purchased 32" Sony Smart TV is not hooked
By choice,my newly purchased 32" Sony Smart TV is not hooked up to up to the internet. There i now a message in the lower right side of the picture says "New software is now available and asks if I wa… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have a sony cd 300 changer disc cdp cx355 need repair.
I have a sony cd 300 changer disc cdp cx355 need repair. Where can I send it. … read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
81 satisfied customers
I have aDSC S700 camera It has stopped focusing It has not
I have aDSC S700 camera It has stopped focusing It has not been dropped or exposed to heat… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,494 satisfied customers
Recently we had a power blip and now my Panasonic phone
recently we had a power blip and now my Panasonic phone (landline cordless) receives calls, rings twice and then gives a busy signal AND my printer an HP6500 wants to accept the call. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
When i click on continue in my blockchain acct it does
when i click on continue in my blockchain acct it does nothing … read more
Josh
Josh
It Support Specialist
Associate Degree
5,125 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x