Hi again, and thanks for waiting.
I'm so sorry your husband has dementia. I have a close family member with the same condition and I know how difficult it can be.
In order to retrieve the combination for your safe, you will need to visit the following webpage and follow all directions, including submitting the Notary Form to prove safe ownership:
You will need both the serial number and model number, which are usually together, on a badge-shaped sticker, near the upper door hinge. Look carefully on all surfaces available to you and if you can't find the serial number when you contact Sentry, they should be able to help you find it. You can also call Customer Service at the number listed on the page I included, above.
The combination is in the owner's manual, so if you know for sure that's not in the safe, try to search for that, and you may not have to contact Sentry.
I wish you much good luck and hope your recover your combination, soon!
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