Electronics Repair Questions? Ask an Electronics Technician
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
This type of problem is often caused by a contaminated laser lens. You can attempt to clean it by blowing out the disc tray/slot area with a can of compressed air for dusting computers (keep the can upright only so you don't get chemical propellant on the lens).
If this doesn't help, you can try a specialty cleaning disc (Allsop 23321 Ultra Pro Carbon-Edge DVD and CD-Drive Cleaner) which has little brushes that clean the lens more thoroughly.
If neither of these cleaning steps help, then this is more likely a hardware fault, which could include a bad laser emitter or pickup, faulty spindle motor or laser transport, bad d/a converter, etc. Any of these issues would require repair/replacement.
Let me know the results, and I'll advise further, if needed.
You're very welcome, Greg, and best of luck to you.
Thanks for the update, Greg.
I haven't set any further messages. The site (not me) sends out automated reminders to rate/close the question.
That isn't from me and I have no issues at all waiting for you to test this out at your convenience.
I do have to reply back here, as I have to make the last post or I won't be notified when you come back, just disregard the emails as they aren't from me and we can pick this up whenever you are ready.