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Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 17633
Experience:  Over 16 years of experience installing and repairing electronics.
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I have a Garmin 800 edge GPS and my heart rate monitor

Customer Question

I have a Garmin 800 edge GPS and my heart rate monitor 010-10997-02 is not pick up my heart rate. Does it need replacement batteries?
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: My Garmin edge 800 I brought in 2014 serial #(###) ###-####it was refurbished. I use it almost every day biking. The Heart rate monitor was working
JA: What happened right before this popped up?
Customer: what do you mean?
JA: What confuses you?
Customer: My Garmin I bought in 2014 and it was refurbished. The heart rate monitor was working. Now it is not picking up. Do I need to put need battieries in the monitor?
JA: What troubleshooting have you tried?
Customer: Just contacting you. Do you have any Ideas?
JA: Anything else you want the GPS expert to know before I connect you?
Customer: No, Thank you!
Submitted: 11 months ago.
Category: Consumer Electronics
Expert:  Pete replied 11 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 11 months ago.

If the heart rate monitor is no longer working then you will need to try fitting a replacement battery.

You can get a replacement battery from:

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