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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
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Our Samsung tv is frozen cannot do anything, Oh wow let me

Customer Question

Our Samsung tv is frozen cannot do anything
JA: What's the make/model of your device? How old is it?
Customer: Oh wow let me check I don't know. It's about 10 years plus
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just today
JA: Anything else you want the electronics expert to know before I connect you?
Customer: We turn off and on and do info menu mute
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Anthony replied 1 year ago.



Can you please get me the model number found on the back of the set ?thank you


Expert:  Anthony replied 1 year ago.

Have you any problems getting me that please?let me know thanks