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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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I have a stero system..sapm31 gl5aa009340. un able to get cd

Customer Question

I have a stero system..sapm31 gl5aa009340. un able to get cd working
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Aric replied 1 year ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.

1) Roughly how old is the system, and when did the issue occur?

2) Does the unit power up normally (lights display on the front, etc.)?

3) What happens if you press and hold the eject button for 10 seconds- can you hear the eject motor trying to engage?

Expert:  Aric replied 1 year ago.

Please review my reply and postback to continue.