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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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Need Help with Map quest

Customer Question

Need Help with Map quest
Submitted: 11 months ago.
Category: Consumer Electronics
Expert:  Russell H. replied 11 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Please tell me, what website address you are using, or are you using a MapQuest app, and other similar details... e.g. if you are accessing MapQuest on a Dell computer, or some other sort of platform.

Let me know, and I will advise you how to proceed.

Customer: replied 11 months ago.
Using it takes all my info then asks me to log on to a site...but gives no way to get there,
Expert:  Russell H. replied 11 months ago.

What is the exact and full text of the message to log on, please?

From that message, I should be able to tell you what is wrong, or how to proceed.

Expert:  Russell H. replied 11 months ago.

If you want, I can remotely control your computer - while you watch what I am doing - and find out what is wrong.