Electronics Repair Questions? Ask an Electronics Technician
Hello,I am the person that will be helping you today.
This most definitely sounds like the file permissions on the external drive are the culprit. For this reason, we will need to alter the file permissions on the external drive, so that you can access them. May I start a Secure Remote Assistance session with you so that I can do this for you?
I will be standing by, looking forward to your response.
I see that you have come to the page, read my post, but have not responded. Do you still need help with this problem? You may respond to me below in the reply box and clicking the Send button.