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John, Engineer and electronic enthusiast for more than 12 years.
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I have a MP3221G portable CD/Radio player. When I insert a

Customer Question

I have a MP3221G portable CD/Radio player. When I insert a CD either an = sign or No appears. The CD does not play. The radio works.
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

That clearly indicates that the CD player part is having trouble reading the CDs.

Since you tried several CDs, you will need to try cleaning the CD drive with a drive cleaning kit. These are not expensive and are available from many sources. Would you like to try this? if so I'll refer you to some examples.