My name is ***** ***** and I look forward to assisting you today.
In most cases, the problem is a faulted configuration.
Please, follow the instructions below to reset your Kindle. It will erase everything on it, including the faults. After it is reset, you can simply reconfigure it just as you did when you first purchased it.
- Swipe down from the top of the screen and tap Settings.
- Tap Device Options, and then tap Reset to Factory Defaults.
- Tap Reset to confirm.
After the reset is complete, you can log into your wireless signal & account. Once that is complete, your books will download.
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In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with "For ***** ***** Only!"
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