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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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I have no sound comping from my speakers

Customer Question

I have no sound comping from my speakers
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Rusty replied 1 year ago.

Hello, my name is Rusty. Was this working before? Which operating system do you use on your computer? They are plugged into a computer, right?

Customer: replied 1 year ago.
windows 10
Customer: replied 1 year ago.
of course they are plugged into my comp
Expert:  Rusty replied 1 year ago.

Was it working before?

Customer: replied 1 year ago.
I just did
Customer: replied 1 year ago.
no I do not want to switch to phone call
Expert:  Rusty replied 1 year ago.

That is an automated email, I didn't send it. Give me just a minute.

Expert:  Rusty replied 1 year ago.

Unplug the speakers, and touch the jack. Does that produce a slight buzz?

Customer: replied 1 year ago.
hello are you still there
no it does not produce a slight buzzuing sound
Expert:  Rusty replied 1 year ago.

Ok, plug them into your cell phone, and play anything that produces audio. Are you able to get any sound from the speakers that way? Make sure your volume is turned up.

Customer: replied 1 year ago.
I do not have a cell phone
Expert:  Rusty replied 1 year ago.

Anything with a headphone jack?

Customer: replied 1 year ago.
no I have no other devices to plug them into
Customer: replied 1 year ago.
ok thank you