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John, Engineer and electronic enthusiast for more than 12 years.
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I have a HBS-760 ACB LG Tone Pro (blue tooth ear piece) that

Customer Question

I have a HBS-760 ACB LG Tone Pro (blue tooth ear piece) that was purchased at Best Buy on 12/21/2015, that the right ear piece has quit working. Best Buy indicated that they no longer carry this items that that I would need to contact you directly about repair or replacement. Can you help me?
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

In this case, I would presume that you need to contact LG themselves, and put in a failed-within-warranty claim on the defective Bluetooth earpiece, for free-of-charge repair (or replacement, if LG so chooses.)

LG may be contacted through

where you should probably choose the Mobile Device Repair option.

Please let me know, by the Reply To Expert function, whether this information is helpful to you - or not. Thanks.