How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
Experience:  I am here to help you!
Type Your Consumer Electronics Question Here...
John is online now
A new question is answered every 9 seconds

I own a NUVI 330 for my auto. I would like to update it now.

Customer Question

I own a NUVI 330 for my auto. I would like to update it now. You can find my record under***@******.***
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Greg A. replied 1 year ago.

Hello & Welcome,

Sorry to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) Can you CONFIRM the FULL Make & Model Number of the device you are working with? I only ask because I don't see a Nuvi of that model number.

2) The AGE of the device?

3) Where are you seeing map file names you listed above?