Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

Consumer Electronics

My kindle screen is all messy looking. All lines up, down

Customer Question
Hi,My kindle screen is all...
Hi,My kindle screen is all messy looking. All lines up, down and across. What can be done to correct this? I've had it a few years now. However, the age of the unit shouldn't be an issue. It's never been dropped or abused in anyway. It has all my reading material on it. Can you help me??Stephen
***@******.***Phone:(###) ###-####
Ps I live in Adelaide South Australia
Submitted: 1 year ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 5 minutes by:
7/26/2016
Electronics Technician: Aric, Technician replied 1 year ago
Aric
Aric, Technician
Category: Consumer Electronics
Satisfied Customers: 45,760
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

Hello, and sorry you're having problems.

The problem you're having is often due to the software in the Kindle locking up and it needing to be rebooted. To do this, simply press and hold the power button on the Kindle for 40 FULL seconds, then release and wait a full minute for it to reboot (do no press anything else within that minute).
If this does not cure the issue, try that reset up to THREE TIMES and wait the full minute to see if it reboots.

If you're still running into problems, then try plugging the Kindle into the charger for 15 minutes, then eject it and try the reboot a couple of more times.

Ask Your Own Consumer Electronics Question
Electronics Technician: Aric, Technician replied 1 year ago

If the device still does not work beyond that, then please reply back with the Model of the Kindle and also the AGE of the unit- and we can proceed.
If you need further assistance let me know. Before you go, PLEASE DO click at least a 3 STAR RATING, at the top of your screen. That is how I am credited for my efforts by the site. You can follow up any time as needed at no additional cost.

Ask Your Own Consumer Electronics Question
Electronics Technician: Aric, Technician replied 1 year ago

Do you need further assistance with this?

Ask Your Own Consumer Electronics Question
Customer reply replied 1 year ago
Ok,None of that worked!I got the kindle as a present back in 2010.Model no: D00901FCC ID X7N 0610Input: 5.0VDC=0.85AAssembled in China
Electronics Technician: Aric, Technician replied 1 year ago

I'm sorry to hear that, and that is all you can try on a user level. This indicates the LCD screen of the Kindle has failed and requires repairs to fix the issue. If you want to have this repaired, it's typically in the $100 range and a 3rd party repair service can be used at the link below:

http://www.missionrepair.com

Ask Your Own Consumer Electronics Question
Electronics Technician: Aric, Technician replied 1 year ago

Alternatively, a new or refurbished Kindle can be purchased from Amazon and all of your books will transfer to the new device without you having to purchase them again.

Other than that, I'm sorry for the bad news and wish there were a quick fix.

If you need further assistance let me know. Before you go, PLEASE DO click at least a 3 STAR RATING, at the top of your screen. That is how I am credited for my efforts by the site. You can follow up any time as needed at no additional cost.

Ask Your Own Consumer Electronics Question
Electronics Technician: Aric, Technician replied 1 year ago

There is one other reset that I've found you can try, but offhand it doesn't seem likely as you stated the screen was distorted. Here is the last reset below:

Hold down the "Alt" button and the "R" simultaneously for a 3 seconds and release.

If this does not work, then the device needs repairs or replacement unfortunately.

Ask Your Own Consumer Electronics Question
Customer reply replied 1 year ago
The instructions you requested I do I have done many times before. I would like a refund. This hasn't helped me at all.
Electronics Technician: Aric, Technician replied 1 year ago

I'm not privy in any way to billing, accounts, etc.- I'm an independent tech, not a site employee. You would need to direct those questions to customer service via the home page. You can direct billing questions here: http://*****@******.***

Ask Your Own Consumer Electronics Question
Ask Aric Your Own Question
Aric
Aric
Aric, Technician
Category: Consumer Electronics
Satisfied Customers: 45,760
45,760 Satisfied Customers
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

Aric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Engineer and electronic enthusiast for more than 12 years.

227 satisfied customers

I am here to help you!

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Louie

Louie

Technician

4,540 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Russell H.

Russell H.

Service Tech

4,358 satisfied customers

8+ years of professional experience

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Greg A.

Greg A.

Engineer

1,281 satisfied customers

Engineer / Consultant

Martin

Martin

Engineer

1,244 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
How to deregister lost kxea20 lost phones. 0deregister
how to deregister lost kxea20 lost phones JA: How long have you had your KXEA20? Customer: 0deregister panasonic kxes20 lost phones JA: What have you tried so far with your Panasonic product? Customer… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have a insignia tv. lost the remote. I am trying to
I have a insignia tv. lost the remote. I am trying to connect it with my xfinity remote but can figure out th input. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,123 satisfied customers
I have a Samsung Notebook SM-T700 and have had it on charge
Thank you. ***** I have a Samsung Notebook SM-T700 and have had it on charge for all this morning.. However, it will not open. In fact there is no activity on the screen at all. Could this be the batt… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
I just bought a new alcohawk ultra slim and it is not
I just bought a new alcohawk ultra slim and it is not working at all! My normal one was coming up rP. What do I do? … read more
Harry
Harry
496 satisfied customers
My firestick is no longer working with my Toshiba TV remote.
my firestick is no longer working with my Toshiba TV remote. may have accidently hit a wrong key on the TV remote. I did check batteries in remote and firestick . TV comes on but black screen with no … read more
Aric
Aric
Technician
45,760 satisfied customers
Cant remember password and don't get chance to create one,
cant remember password ***** don't get chance to create one … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
443 satisfied customers
Shave new model PEB7227SL1SS. No instruction book or. New
Shave new model PEB7227SL1SS. No instruction book or … read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
50 satisfied customers
I recently purchased 2 Pioneer PD-F100 compact disc files,
I recently purchased 2 Pioneer PD-F100 compact disc files, Both units power up, the carrier will move to the selected disc but when the arm that retrieves the disc engages it will only pull the disc a… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,123 satisfied customers
I WAS TRYING TO SET UP A UNIVERSAL REMOTE CONTROL WITH MY
i WAS TRYING TO SET UP A UNIVERSAL REMOTE CONTROL WITH MY DEINEX TV, BUT NOW THE POWER LIGHT IS ON, BUT THERE'S NO PICTURE. WHAT CAN I DO … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,123 satisfied customers
What does it mean if the detector is beeping once every
what does it mean if the detector is beeping once every minute or so? … read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
50 satisfied customers
DVD tray is stuck with a disc inside. How can I open?
DVD tray is stuck with a disc inside. How can I open? Machine is Magnavox DVD/CD player with Video Cassette Player. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have just bought 2x Nissan Elgrand vans that have
Hi John, I have just bought 2x Nissan Elgrand vans that have Panasonic TU-DTX600. They have been imported from Japan and of course everything is in Japanese. Could you tell me if and where I can get an english chip for them. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,123 satisfied customers
I can't get more than 6 numbers on checkbook calculater for
I can't get more than 6 numbers on checkbook calculater for example 10,000.35 dollars and 35 cents looks like 0,000.35 on screen how do I get the entire amount on screen … read more
Harry
Harry
496 satisfied customers
My problem seems to be with drive wheels...set number
My problem seems to be with drive wheels...set number three...checks get jammed at this point. … read more
Harry
Harry
496 satisfied customers
I am trying to program my remotes to TV's. I have a S10-S4
I am trying to program my remotes to TV's. I have a S10-S4 remote and have looked at videos online but cannot get it to work. Need specific instructions. … read more
Harry
Harry
496 satisfied customers
We would like our computer cleaned up and to run faster.
we would like our computer cleaned up and to run faster. thanks jeff arnholt … read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
I have a Vizio 50" TV. I have a universal remote a cheap RCA
I have a Vizio 50 " TV. I have a universal remote a cheap RCA and a better Phillips. I was using the RCA this morning and everything was fine. I got home and it didn't work. I turned the TV on manuall… read more
Harry
Harry
496 satisfied customers
Just got a 2014 sony playstation 4, downloaded nascar heat 2
just got a 2014 sony playstation 4, downloaded nascar heat 2 and I can play it, can not download madden 18 or the show 17,these are on disc … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,358 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x