Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

Consumer Electronics

I cannot get my door button to work? Serial No. 6f35180963

Customer Question
I cannot get my door...
I cannot get my door button to work?
Serial No. 6f35180963
Model NN79455
Submitted: 1 year ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 12 hours by:
7/23/2016
Electronics Technician: Pete, Electronic Engineer replied 1 year ago
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 18,338
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi Marjorie,

Unfortunately the model number you gave does not come up in the system.

However I expect this is a microwave oven, correct?

If the child lock is off but the door won't open then there is a problem with the mechanism and it will require a repair.

First, unplug the unit before any work is carried out.

Remove all the screws in the metal sides - you may need a special screwdriver for this, depending on the model.

Once the metal sides are removed, you can manually release the door from the inside.

If the latch was simply stuck, it may need some oil to help it move freely again.

If the latch mechanism is broken, it will require a repair.

-----

If you are unable to carry out this repair work yourself, let me know your zip code and I can advise a repairer in your area, or alternatively you can return it to Walmart to see if they can help.

--------------------
Kindly rate my service 5 stars at the top of your question page if my answer worked so I am rewarded for my time; tips appreciated:)
Otherwise please reply back if you need further assistance.
Pete.
--------------------

Ask Your Own Consumer Electronics Question
Electronics Technician: dianne-cssm,
 replied 1 year ago
dianne-cssm
Category: Consumer Electronics
Satisfied Customers: 0
Verified
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you.
http://www.justanswer.com/electronics/9tkpw-cannot-door-button-work-serial-no-6f35180963.html
Thank you, ***** ***** Customer Support Team.
Ask Your Own Consumer Electronics Question
Ask Pete Your Own Question
Pete
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 18,338
18,338 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Engineer and electronic enthusiast for more than 12 years.

227 satisfied customers

I am here to help you!

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Louie

Louie

Technician

4,476 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Russell H.

Russell H.

Service Tech

4,171 satisfied customers

8+ years of professional experience

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,242 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

Greg A.

Greg A.

Engineer

1,213 satisfied customers

Engineer / Consultant

< Previous | Next >

Related Consumer Electronics Questions
We need to replace the Panasonic Model number NN-T790SAF
We need to replace the Panasonic Model number NN-T790SAF microwave that we have. Can you help us? … read more
Pete
Pete
Electronic Engineer
18,338 satisfied customers
How do I set time microwave oven. Model# nnsa6515 dec. 2016.
how do I set time microwave oven JA: What's the make/model of your device? How old is it? Customer: model# ***** dec. 2016 JA: How long has this been going on? What troubleshooting have you tried? Cus… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,171 satisfied customers
I'm looking for an Instruction manual for the Microwave oven
I'm looking for an Instruction manual for the Microwave oven that was left in the Condo we just purchased, as the previous owner did not leave anything to reference for use. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,212 satisfied customers
Is the light in the NN-SU676B Microwave not supposed to turn
Is the light in the NN-SU676B Microwave not supposed to turn on when the door opens, only when it is turned on? … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,171 satisfied customers
I spilled some water inside and outside my smallish (900
I spilled some water inside and outside my smallish (900 watt) newish Kenmore microwave. Stupidly I turned the microwave on right away without drying or sopping up any of the water and the GFCI it was… read more
Steven
Steven
Technician / Owner of Tv Repair Shop
Vocational, Technical or Trade Scho
1 satisfied customers
When I turn the oven on after setting the timer, it cuts off
When I turn the oven on after setting the timer, it cuts off and H98 shows. … read more
Pete
Pete
Electronic Engineer
18,338 satisfied customers
I have. Panasonic microwave ove. Model NN-CF770M, Serial #
I have. Panasonic microwave ove. Model NN-CF770M, Serial #(###) ###-#### manufactured 2011/03. … read more
Steven
Steven
Technician / Owner of Tv Repair Shop
Vocational, Technical or Trade Scho
1 satisfied customers
How do I find and change light bulb in a Panosonic Genius
How do I find and change light bulb in a Panosonic Genius Microwave 1100W ? … read more
Pete
Pete
Electronic Engineer
18,338 satisfied customers
Pansonic microwave only starts when you bang the door or
Pansonic microwave only starts when you bang the door or bang the top of the oven sometimes message coms up that the door is not closed … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
316 satisfied customers
MY MICOWAVE INVERTER MODEL HOME TYPE JUST HAS WORD CHILD IN
MY MICOWAVE INVERTER MODEL HOME TYPE JUST HAS WORD CHILD IN WINDOW AND WILL NOT LET ME USE IT … read more
Pete
Pete
Electronic Engineer
18,338 satisfied customers
I need a replacement tray & ring for my microwave. I've been
I need a replacement tray & ring for my microwave. I've been searching online and the model number(NN-SD975S) is not being found. Therefore I don't know the proper items to order. … read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
Does Panasonic have a manual for a DIMENSION 4 Microwave
Hi John, Does Panasonic have a manual for a DIMENSION 4 Microwave oven which I bought in 1989, if yes I am on the net and my address is***@******.*** Thankyou unable to get the timers working correctly as we do not use very much Alfred Grech … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,212 satisfied customers
I just bought new Microwave Oven Mod NN-SB646S. When
I just bought new Microwave Oven Mod NN-SB646S. When opening, V apoR BARrier inside of oven door was lost. Can we use th8i ovenwithout this HEat/VaporFilm? … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,171 satisfied customers
There is sparks coming from my microwave oven, cuisinart
cuisinart microvave RSFE1028NX-Y I am not sure how old it is maybe a year its the 2nd one Ive had. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,651 satisfied customers
On phone to company i was told there is a charge of 9.99
on phone to company i was told there is a charge of 9.99 went here the fee is 5.00 plus 15.00 … read more
Pete
Pete
Electronic Engineer
18,338 satisfied customers
The glass turntable in the microwave oven broke in half when
the glass turntable in the microwave oven broke in half when I was using it. I had cooked rice for 15 minutes and then was cooking some poppadoms and it suddenly broke. should i buy a new glass plate … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I need a part for my Sanyo Microwave oven model # EM z2000s,
I need a part for my Sanyo Microwave oven model # EM z2000s, it is a small square it looks like a mica square material on the side of the oven on the inside. Can you help me? … read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
We have a model NN-SD277
is there an agent who we can contact in our area in Surrey BC… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,171 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x