How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
Experience:  I am here to help you!
23822421
Type Your Consumer Electronics Question Here...
John is online now
A new question is answered every 9 seconds

I switched to Uverse last week. I cabn't get into any of my

Customer Question

I switched to Uverse last week. I cabn't get into any of my devices including my printer
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  GeekGal replied 1 year ago.

Hi there Lucy. My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this. You are correct. You will need to enter the ssid (name of the new uverse network) and password ***** the new new uverse network on all your devices that use your wifi. Do you have that information? If you have that and you can tell me the brand and model number of each device that you need help with, then I can provide detailed instructions for each device.

Expert:  GeekGal replied 1 year ago.

If you don't have that information, with your permission, I can remote into your computer while you watch and retrieve that information for you. If you do have that information, we can continue here.