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Mykindle will not turn on. it is fully charged. have nit

Customer Question
ideal what is wrong...
mykindle will not turn on. it is fully charged. have nit ideal what is wrong
Submitted: 1 year ago.Category: Consumer Electronics
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Answered in 3 minutes by:
7/13/2016
Electronics Technician: Anthony, Technician replied 1 year ago
Anthony
Anthony, Technician
Category: Consumer Electronics
Satisfied Customers: 15,397
Experience: 20+ years in trade TV and Electronics
Verified

Hello

Welcome

I understand you have tried to reset however please try again using the method below

Please reset the kindle by holding down the on/off switch for 40 seconds (use a watch to time) ignore any messages the kindle may display, then release your finger the kindle should reboot and re-load the operating system, you may have to do this both on and off the charger and upto 4 times before it resets.

Let me know if you need more help

A positive rating is appreciated thank you

Regards

Anthony

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Electronics Technician: Anthony, Technician replied 1 year ago

Did that make any difference please ?

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Electronics Technician: Anthony, Technician replied 1 year ago

Do you need any more help with this please?

Anthony

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Anthony
Anthony
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