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John, Engineer and electronic enthusiast for more than 12 years.
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I have two phonak com pilot units, one works fine the other

Customer Question

I have two phonak com pilot units, one works fine the other lost the pairing and I have followed the instructions butit will not pair. I get the blue blinking light and then they stop but no pairing. can you help(###) ###-####0r***@******.*** thankyou Anthony Penny
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Michael replied 1 year ago.

Hi Anthony,

May I have the full model # ***** your Phonak systems?

Also how old is this one?

Thank you

Tech Michael

Customer: replied 1 year ago.
phonak com pilot four to six years old
Expert:  Michael replied 1 year ago.

Thanks may I also have the full model # *****?


Tech mike

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