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Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 36777
Experience:  Over 20 years fixing Electronically devices
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I have a Vivofit 2 and it looks like the battery has died.

Customer Question

I have a Vivofit 2 and it looks like the battery has died. How do I replace it?
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Richard replied 1 year ago.

Hi there and welcome

Do you mean it now has a short battery life Karen? Or it will not turn on at all?

Customer: replied 1 year ago.
It will not display at all
Expert:  Richard replied 1 year ago.

Even with the charger connected?

Customer: replied 1 year ago.
The band has a battery. It connects to the cell phone or desktop via bluetooth
Expert:  Richard replied 1 year ago.

ok, you have this model. How old is it?

Expert:  Richard replied 1 year ago.

as the batteries will go generally at least 9 months so want to see if they can actually be flat

Customer: replied 1 year ago.
1 year. Which is about what i expected the battery life to be
Hey i found my answer elsewhere.. Thanks for your time
Expert:  Richard replied 1 year ago.

ok, I just needed to check it was not another issue.

You need the two CR1632 batteries. which you get here

Then to replace

It will then operate again

  1. Remove the module from the band.
  2. Use a small Phillips screwdriver to remove the four screws on the front of the module.
  3. Remove the cover and batteries.
  4. Insert the new batteries.

    NOTE: Do not damage or lose the gasket.

  5. Replace the front cover and the four screws.
  6. Tighten the four screws equally and firmly.
  7. Insert the module into the band.

    The device key on the module must be aligned with the key on the band.

If you would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you