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Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 36777
Experience:  Over 20 years fixing Electronically devices
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I cannot get my Fusion to eject a CD. In fact I cannot get

Customer Question

I cannot get my Fusion to eject a CD. In fact I cannot get any controls to respond. Cannot get the unit to turn off. It seems like I need to ''reboot'' but can't get anything to respond. This unit is on a boat and was installed in 2013 and has been working well. I have tried cutting power by turning the breaker for the unit off, AND cutting shore power. Light on front panel stays on!
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you remove power to the unit please. Then hold the Eject button and with it held down, connect power to the Fusion.

Does it then eject the disk?

Customer: replied 1 year ago.
Your answer did not work.
Expert:  Richard replied 1 year ago.


Just to be sure, when you removed the power did it actually go off?