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I have a sentry gun safe with a combination the 3,2,1 kind I

Customer Question

Hello, I have a sentry gun safe with a combination the 3,2,1 kind I have the combination but I'm having trouble getting it open with the combination please help
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  educatortech replied 1 year ago.

Hello, my name is Greg.

Your combination is either a 3 number combination or a 4 number combination and the steps vary based on which one - both sets of directions are below.

3-NUMBER COMBINATION
(Cannot be changed)
1. To unlock and open
Before dialing your combination, simply insert the
key (if equipped) in the lock and turn until the
plunger pops out. Remove key.
NOTE: The safe will lock if key lock cylinder is pressed in with or without key.
A. Start the dial at zero.
B. Turn the dial to the left. Make sure ZERO
passes the pointer at least THREE times. Then stop
at the first number of your combination.
C. Turn the dial to the right. Stop the
SECOND time you reach the second number of
your combination.
D. Turn the dial to the left. Stop the FIRST
time the pointer reaches the third number of your
combination.
2. To close and lock
You can relock the safe in two ways. With the
door closed, depress the key lock (if equipped)
with your finger, or spin the combination dial one
full turn. For greatest security, do both. (Make
sure the door handle is in the horizontal position.)
4-NUMBER COMBINATION
(Cannot be changed)
1. To unlock and open
Before dialing your combination, simply insert the
key (if equipped) in the lock and turn until the
plunger pops out. Remove key.
A. Point the dial to zero.
B. Turn the dial to the left. Make sure ZERO
passes the pointer at least FOUR times. Then stop
at the first number of your combination.
C. Turn the dial to the right. Stop the THIRD
time you reach the second number of your
combination.
D. Turn the dial to the left. Stop the SECOND
time you reach the combination’s third number.
E. Turn the dial to the right. Stop the FIRST
time you reach the last number of your
combination.
2. To close and lock
You can relock the safe in two ways. With the
door closed, depress the key lock (if equipped)
with your finger, or spin the combination dial
one full turn. For greatest security, do both.
(Make sure the door handle is in the horizontal position.)

If this does not work, reply back so we can continue to troubleshoot.

:-)