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Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 17360
Experience:  Over 16 years of experience installing and repairing electronics.
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I have a Sentry gun safe model GT8523-1. While open the

Customer Question

I have a Sentry gun safe model GT8523-1. While open the "pins" on the right side remain extended and the top and left side retractwhen I enter the code/combination. How do I get them all to return to close the safe?
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Pete replied 1 year ago.

Hi Brian,

Part of the lock mechanism may be sticking.

Try applying some lubricant to the lock mechanism to help it operate smoothly.

You can also use a rubber mallet to hit the door and help release the pins.

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