How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 17647
Experience:  Over 16 years of experience installing and repairing electronics.
Type Your Consumer Electronics Question Here...
Pete is online now
A new question is answered every 9 seconds

My garmin 2.20 quite counting steps and will not store the

Customer Question

My garmin 2.20 quite counting steps and will not store the data. When I am in the history, it shows the history for May 27 and prior dates (including steps and miles). For the "today" history it shows no steps, no miles, goal of 7945 steps, and 1074 calories.
Can you tell me what is wrong with the step counter and the history?
thank you,
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Pete replied 1 year ago.

Hi Kent,

Expert:  Pete replied 1 year ago.

This problem can occur if the data file has become corrupt.

To fix this, connect the watch to your computer and delete the data files, then test it again.


Kindly rate my service 5 stars at the top of your question page if my answer worked so I am rewarded for my time; tips greatly appreciated :)
Alternatively, please reply back if you need further assistance.

Expert:  Pete replied 1 year ago.

Hi, just checking in on your question, do you need any further assistance?

Related Consumer Electronics Questions