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Projector VPL-VW 520 ES will not upgrade software as per

Customer Question

Projector VPL-VW 520 ES will not upgrade software as per instruction
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

I hope the projector still works now. When an upgrade of firmware is applied the least bit wrong, that's what can happen: a total failure of function of the projector.

Where are you obtaining the upgrade? from what site/address, please?

What symptom of failure to upgrade has happened?