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Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 36811
Experience:  Over 20 years fixing Electronically devices
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I looked at my Vivoactive just now and it's showing the

Customer Question

I looked at my Vivoactive just now and it's showing the correct date/time and %of power. But the statistics are a carryover from yesterday.
I connected to the docking station and it didn't register.
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Richard replied 1 year ago.

Hi there Ed and welcome

Can you hold the sleep button for 60 seconds then release.

Then power it on and synch it and tell me if the statics now update please

Expert:  Richard replied 1 year ago.

Thank you

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