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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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On or about May 16 I emailed Garmin in trying get my 2

Customer Question

On or about May 16 I emailed Garmin for help in trying get my 2 Approach S1 golf matches repaired after both bands fell apart. One of the models has a replaceable band and the other watch has a band that is integrated with the watch. I love both these golf watches and have purchased other models in the paat. I have not heard back since my initial email even as I logged on in the Middle East while on medical duty.
Please advise.
Joel S. Engel, MD ( Capt. USAF )
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Russell H. replied 1 year ago.

Hi Captain Engel, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

I understand - if I do understand - that you have contacted Garmin.

But, have you sent the watches to them?

How old are the watches? measured from their date of purchase.

You are stationed in the Middle East, so there are no repair facilities for Garmin watches at hand, obviously.

Give me a few more details on what has happened so far, and I'll try to advise you as to what to do. Thanks.