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Jack, Technician
Category: Consumer Electronics
Satisfied Customers: 9386
Experience:  35 years experience as audio/video repair and installation tech.
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Could i speak french? : its looking the (manette ) aint work

Customer Question

could i speak french?
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: its looking the (manette ) aint work i change the batteries and still nothing to do
JA: Is there anything else important you think the Technician should know?
Customer: i cant change the menu or rewind or foward
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Jack replied 1 year ago.

Bonjour , mon nom est Jacques

Comment puis-je vous aider ?

Expert:  Jack replied 1 year ago.

Pouvez vous me donner le numero de modele de cette telecommande (remote) ou de l`appareil a laquelle elle appartient ?

Customer: replied 1 year ago.
Panasonic pc-k dmr-ez48v
Expert:  Jack replied 1 year ago.


Et l`appareil fonctionne normalement si vous utiliser les fonctions directement sur le panneau avant ?

Expert:  Jack replied 1 year ago.

le remote est completement mort ou certain bouton fonctionne encore ?

Customer: replied 1 year ago.
seulement play et eject ,stop mais je n'ai aucune accès aux autre fonctions
Customer: replied 1 year ago.
le remote est mort
Customer: replied 1 year ago.
le on et off fonctionne
Expert:  Jack replied 1 year ago.

D`accord, le remote est defectueux .

Voici un lien (link) ou vous pouvez en acheter un neuf pour $15 , click ici ;

Si cela repond a votre question SVP utilizer le systeme de " rating" avec les etoiles en haut de votre page .

C`est comme cela que je me fais payer par ce site web .

Merci ***** ***** bien que le rating ne ferme pas ce chat , vous pouvez revenir quand vous desirez si vous avez des questions


Expert:  Jack replied 1 year ago.

Desoler , vous devez le changer francais vous meme .

Merci ***** ***** n`oubliez pas le rating SVP

Expert:  Jack replied 1 year ago.

Avez vous d`autre question ?

Expert:  Martin replied 1 year ago.

Avant de condamner la télécommande, regarder a la page 57 du manuel. Il y a 3 cannal infra rouge possible (au cas ou ca entre en conflit avec d'autre appareil de la meme marque). Il se peut que la remote et le system ne soit plus synchronisé sur le meme canal infra rouge. Rapidement, pour re-syncher la remote if faut presser "OK" dessu et un des boutons "1","2" or "3" , en meme temp pendant 6 seconde. Si 1 marche pas on fait 2 et on peut toujour essayer 3 si ca ne marche pas encore.

Expert:  Jack replied 1 year ago.

Martin , if you took the time to read this post you would see that some of the functions still work , namely play ,stop and eject , if that remote was on a different channel then it certainly would not PLAY would it !?

Original complaint is for rewind forward and menu

Expert:  Martin replied 1 year ago.

I see. I was stuck on your comment "le remote is mort".

Then the problem might be about those button contact (you can clean the membrane contacts and contactor with isopropyl alcohol). Most remote are tricky to open and require to press hidden clip on the sides.

there is always the possibility that the unit start to act weird, most Panasonic recorder from those series are notorious for developping bad capacitor over time.

Usually a good way to detect a bad button is to look at the remote infrared beam by a digital camera (as they can pick IF as normal light). If the beam strobe like for the other working button, the remote should be OK.

Expert:  Jack replied 1 year ago.

What is this , some sort of workshop ?

Martin , will you get off my post please ???