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Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 36777
Experience:  Over 20 years fixing Electronically devices
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I dropped my Samsung Smart control, have loaded the batteries

Customer Question

I dropped my Samsung Smart control, have loaded the batteries properly and tried
pressing the return and guide buttons at the same time and still it won't work. There
are no obvious signs of damage.
Erica woods
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Richard replied 1 year ago.
Hi there and welcomeTo be sure, can you replace the batteries in the event one of these was damaged, and tell me if it now functions please.

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